Many people don’t understand what a personal concierge does. You definitely won’t find the definition if you open a dictionary, so we’ve decided to clarify things.
A personal concierge is someone who will make arrangements or run errands, the list of which are endless. Some examples are; booking a table at a restaurant, arranging a housekeeper, organising trades and services, arranging events, through to arranging a relocation. When running errands a personal concierge might collect dry-cleaning, do personal shopping, paying bills or any such errand the client requires.
There is a common phrase used by personal concierge: ‘So long as it is legal, we will do it’. A personal concierge will charge for their services by the
hour, on a monthly retainer or by each project.
How is a personal concierge different from a hotel concierge?
A personal concierge provides these services to clients every day at home or in their workplace. A hotel concierge is restricted to the hotel location and the service offering is more limited. A personal concierge develops an in-depth knowledge of clients needs and becomes an integral part of their lifestyle.
The original concierge transitioned from castles and stately homes into hotels in the late 1800’s. In the 1990’s the hotel concierge moved back into the domestic environment with the addition of ‘personal’ in the job title.
What are the characteristics of a personal concierge?
A personal concierge needs to be highly resourceful, astute, discreet and pro-active, and will usually have a background as an Executive Assistant, Event Manager, Hotel Concierge, Project Manager, or any role which requires logical thought, coordination and completeness.
What are the benefits of a personal concierge?
In those moments where you feel so overwhelmed and like you’re spiralling out of control, have you ever wished you could simply pick up the phone and call for help? We are lifestyle management professionals, and on a daily basis we help regular people to regain balance and freedom in their lives. Many of our clients say they wished they have known about us sooner! Personal concierge services are becoming more and more common and essential in Australia, and we hope for a future where the stigma of ‘asking for help’ when life is busy, does not exist.
Wouldn’t you rather come home from work at the end of the day knowing all you need to do is relax, and spend time with family? Passing your ‘to-do’ list to a personal concierge eliminates worry and stress from your day. Women, in particular, tend to take on too much and say yes to everything, and this can take a toll on your physical, mental and emotional health.
You will find your own individual benefits from having a personal concierge in your life, but the main benefit we like to iterate is eliminating stress and worry, and giving you back more time to do the things you love!
How much does a personal concierge cost?
The best part is, anybody can use a personal concierge, you definitely don’t have to be rich or famous! Our services range from our ‘casual concierge’ pay-by-the-hour service to our Diamond Plan that is 15 permanent hours a month. You only pay for the time we spend working on your tasks, which is usually less than half the amount of time you might spend trying to achieve the same result. There are no hidden fees; we are always transparent and accountable. Our fees are in accordance with industry standard, and we have a wide range of flexible plans and options to suit. Find out more about our various Service Options, and let us help you create more time to live.
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Author: Veronica Costas
Coming from a multicultural background, Veronica has lived in Brazil, Spain, and Singapore, and has now been in Australia for five years. Regardless of language and geographic location, her passion for reading and writing has remained constant, and she manages to write expertly about a wide range of subjects.